Key Facts
The Financial Services Authority (FSA)
The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.
Why Choose a Health Cash Plan?
For over 167 years Gwent Hospitals Contributory Fund has been providing cash assistance to people in their time of need - that is when an accident, ill health or other qualifying health related problem has occurred. We pride ourselves on our efficiency of service and as a non-profit making organisation. You can be assured of outstanding value for money.
Here’s how it works
You provide us with a small amount of money (currently from as little as £1.90 per week) and we provide you with peace of mind in the knowledge that cash will be available in your hour of need. That is to say that cash will be provided for such things as hospitalisation, personal accident, dental treatment, optical treatment and many other health related areas. Indeed, we provide ‘Medicinal Cash’ Benefits in fifteen different areas and, in addition, we provide a useful Helpline Service.
We only offer our own products for health cash plans.
There is no fee for our services (other than your regular subscription).
What Services will we provide for you?
You will not receive advice or a recommendation from us for health cash plans. You will need to make your own choice about how to proceed.
Who regulates us?
Gwent Hospitals Contributory Fund is authorised and regulated by the Financial Services Authority. Our FSA register number is 202166. The FSA requires us to give this document to you. Use this information to decide if our services are right for you. You can check our details on the FSA Register by visiting their website
www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
What to do if you have a complaint
If you wish to register a complaint, please contact us either by writing to the Chief Executive, Gwent Hospitals Contributory Fund, 13 Cardiff Road, Newport NP20 2EH or by telephoning 01633 266152. If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service, South Quay Plaza, 183 Marsh Wall, London E14 9SR. Tel: 0845 080 1800.
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and circumstances of the claim.
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