Keyfacts


 

Here’s how it works

You provide us with a small amount of money (currently from as little as £1.90 per week. South Wales Chamber of Commerce members receive a reduced rate of £5 per month per employee) and we provide you with peace of mind in the knowledge that cash will be available in your hour of need.

Cash will be provided for the list of benefits outlined on the ‘what we offer’ page of the website.

We only offer our own products with the exceptions of Personal Accident Cover which is underwritten by Chubb and the Helpline and Homecall Service and Identity Theft Assistance which is provided by Europ Assistance.

What services will we provide for you?

You will not receive advice or a recommendation from us for our health cash plans. You will need to make your own choice about how to proceed.

Who regulates us?

Gwent Hospitals Contributory Fund is authorised and regulated by the Financial Services Authority. Our FSA register number is 202166. We are required to give this information to you in order that you can use this information to decide if our services are right for you.
You can check our details on the FSA Register by visiting their website www.fsa.gov.uk/register or by contacting the FSA on
0845 606 1234.

 

Keyfacts

What to do if you have a complaint.

If you wish to register a complaint, please contact us either by writing to the Chief Executive, Gwent Hospitals Contributory Fund, 13 Cardiff Road, Newport NP20 2EH or by telephoning 01633 266152.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial
Ombudsman Service:

South Quay Plaza
183 Marsh Wall,
London
E14 9SR,
Tel: 0845 0801800
Switchboard: 020 7964 1000
Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk